Terms of Service

Last updated: July 3, 2025

Thank you for using our products! We build them to help you do your best work. There are a lot of people using our products every day. Because we don’t know every one of our customers personally, we have to put in place some Terms of Service to help keep the ship afloat.

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to RVL Internet, the company behind GiftOfSpeed.com.
When we say “Services”, we mean our websites, including giftofspeed.com and dash.giftofspeed.com, and any product created and maintained by RVL Internet.
These terms apply to GiftOfSpeed.com and all related services, including the speed and uptime monitoring services found at dash.giftofspeed.com.
When we say “You” or “your”, we are referring to the people, companies or organizations that use our website or own an account with one or more of our Services.
We may update these Terms of Service ("Terms") in the future. Whenever we make a significant change to our policies, we will refresh the date at the top of this page.
When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms do contain a limitation of our liability.

If you violate any of the Terms, we may terminate your account. That’s a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust and keeping an open door to your feedback.

1. You are responsible for maintaining the security of your account and password and for ensuring that any of your users do the same. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend all users set up two-factor authentication in their accounts for added security.
2. You may not use the Services for any purpose outlined in our Use Restrictions policy found further down below on this page, and you may not permit any of your users to do so, either.
3. You are responsible for all content posted to and activity that occurs under your account, including content posted by and activity of any users in your account.
4. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
5. By accessing the Services, you confirm and assure that: (1) all information you provide during registration will be accurate, truthful, up-to-date, and complete; (2) you will keep such details correct and promptly update them when needed; (3) you possess the legal authority and agree to follow these Legal Terms; (4) you are not a minor in your residing jurisdiction, or if you are, you have obtained parental consent to use the Services; (5) you will not access the Services through automated methods or non-human means, such as bots, scripts, or similar tools; (6) you will not use the Services for any unlawful or unauthorized activities; and (7) your use of the Services will comply with all applicable laws and regulations.
6. If you submit any false, outdated, or incomplete information, we reserve the right to suspend or cancel your account and deny any current or future access to the Services (or any part of it).
7. Accounts are owned by the organization detailed during signup, if this is a legal entity. If the organization is unincorporated, the account is owned by the individual who signed up for the account. When you sign up and create an account with one of our Services, the person who originally signed up for the account is default designated the primary account owner. Again, unless the organization is not a legal entity, the account and data held it in, is ultimately owned by the organization.

When you use any of our Services, you acknowledge that you may not:

• Interfere with, disrupt, or create an undue (performance, uptime or otherwise) burden on the Services or the networks or the Services connected.
• Systematically collect data or any other content from the Services to form or compile, directly or indirectly, a database, directory, compilation, or collection without prior written approval from us.
• Deceive, scam, or mislead us or other users, particularly in attempts to obtain sensitive account information, such as user passwords.
• Bypass, disable, or interfere with any security features of the Services, including features that prevent the use or copying of Content or impose restrictions on the use of the Services and/or the Content.
• Defame, harm, or otherwise damage our reputation and/or the Services, in our judgment.
• Use any information gathered from the Services to harass, abuse, or cause harm to others.
• Misuse our support Services or submit fraudulent abuse or misconduct reports.
• Use the Services in a way that violates any applicable laws or regulations.
• Engage in unauthorized framing or linking to the Services.
• Upload or attempt to upload viruses, Trojan horses, or any other harmful material, including excessive use of capital letters and spamming (repeatedly posting identical text), that could disrupt or impair another party’s ability to use the Services or alter the Functionality, operation, or maintenance of the Services.
• Engage in any automated activity on the system, such as using scripts to send messages or comments, or using data mining, robots, or similar data-gathering tools.
• Remove any copyright or proprietary notices from any Content. Try to impersonate another user or person or use someone else's username.
• Upload or attempt to transmit any material that serves as a passive or active method of information collection or transmission, such as clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or similar devices (often referred to as "spyware" or "pcms").
• Harass, annoy, intimidate, or threaten any of our staff or agents working to provide any part of the Services to you.
• Attempt to bypass any protective measures of the Services that are designed to restrict or prevent access to the Services, or any section of the Services.
• Copy, adapt, or alter the software of the Services, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Unless permitted by applicable law, attempt to decipher, decompile, disassemble, or reverse-engineer any software that is part of the Services.
• Use, launch, develop, or distribute any automated system, including but not limited to spiders, robots, cheat utilities, scrapers, or offline readers that access the Services, or use any unauthorized script or software.
• Use any purchasing agent or buying agent to make purchases through the Services.
• Misuse the Services, including collecting usernames and/or email addresses of users through electronic or other means for unsolicited emails or creating user accounts through automated processes or deceptive practices.
• Use the Services as part of any effort to compete with us or use the Services and/or Content for commercial purposes or any revenue-generating activity.
• Use the Services to advertise or offer goods and Services for sale.
• Sell or transfer your profile to anyone else.

Accounts found to be in violation of any of the above are subject to cancellation without prior notice.

1. You agree to supply accurate, up-to-date, and full purchase and account details for all transactions made through the Services. Additionally, you commit to promptly updating your account and payment information, including your email, payment method, and card expiration date, so that we can process your orders and communicate with you when necessary. We generally do not change the prices of our subscription plans once subscribed to, but we reserve the right to change the monthly subscription fees for any of the plans at any time. All payments must be made in US dollars.
2. You agree to pay all applicable charges at the current prices for your subscription, and you authorize us to charge your selected payment method for these amounts when you place your order. We retain the right to correct any pricing errors, even after a payment has been requested or processed.
3. Your subscription will remain active and renew automatically unless you decide to cancel it. You authorize us to charge your payment method on a recurring basis without needing your approval for each renewal, until you cancel the relevant subscription. Your billing cycle is set to a monthly basis.
4. You may cancel your subscription at any time by logging into your account.
5. We reserve the right to decline any order or subscription placed through the Services. At our sole discretion, we may limit or cancel the quantities ordered per individual, household, or transaction. These limits may apply to orders made from the same customer account, the same payment method, and/or orders using identical billing details. We also reserve the right to restrict or deny orders that, in our sole discretion, seem to be made by bad actors.
6. The free accounts can be terminated/cancelled without reason on any given time.
7. If you are upgrading from a free plan to a paid plan, we will charge your card or payment account with the fee that was agreed to when you upgraded the subscription for your account.
8. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all taxes, levies, or duties.

You are solely responsible for properly canceling your subscription and/or account. You can cancel your subscription and/or account from within your account settings at any time. Within each of our Services, we provide a simple no-questions-asked cancellation option. Please note that an email or phone request to cancel your subscription and/or account is not automatically considered cancellation. If you need help canceling your subscription and/or account, you can always contact us.

All of your content will be inaccessible from the Services immediately upon subscription and/or account cancellation. All content will be permanently deleted from active systems and logs. All content will be permanently deleted from our backups. We cannot recover this data/information once it has been permanently deleted.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.

We have the right to suspend or terminate your subscription and/or account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you and any other users on your subscription and/or account will not be able to access the subscription and/or account or any content in the subscription and/or account. Termination will furthermore result in the deletion of your subscription and/or account or your access to your subscription and/or account, and the forfeiture and relinquishment of all content in your subscription and/or account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time. We have this clause because statistically speaking, out of the many accounts on our Services, there is at least one doing something nefarious. There are some things we staunchly stand against and this clause is how we exercise that stance. For more details, see our Use Restrictions policy.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee or officer will result in immediate account termination.

We want satisfied customers, not hostages. That’s why we make it easy for you to cancel your account and/or subscription directly, no phone calls required, no questions asked.

Account owners can follow these instructions to cancel their subscription:

• First log in to your account here: https://dash.giftofspeed.com
• Click the Account Settings link in the navigation menu.
• On the Account Settings page, scroll down until you see the Cancel Subscription section.
• Click the "Unsubscribe" button and confirm

Account owners can follow these instructions to cancel their account:

• First log in to your account here: https://dash.giftofspeed.com
• Click the Account Settings link in the navigation menu.
• On the Account Settings page, scroll down until you see the Close Account section.
• Click the "Confirm" button and confirm

Our legal responsibility is to account owners, which means we cannot cancel an subscription and/or account at the request of anyone else. If for whatever reason you no longer know who the account owner is, contact us. We will gladly reach out to any current account owners at the email addresses we have on file.

Your subscription will be downgraded to the Free plan.
You will not be able to add new speed or uptime jobs.
Any of your jobs will stop running after the next billing cycle has passed and if the account is still on the Free subscription.
We won’t bill you again once you cancel your subscription.
If you decide to subscribe to a plan again after having unsubscribed from a paid plan before, we will adjust the number of running jobs to the allowed number of jobs for the plan.

You won’t be able to access your account once you cancel.
We’ll permanently delete the data associated with your account from our servers, and from our backups. Content can’t be recovered once it has been permanently deleted.
We won’t bill you again.

Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with our products for any reason, just contact us and we'll take care of you in a fair way.

Accessing the Services, sending us messages, and filling out online forms are considered electronic communications. You agree to receive communications electronically and acknowledge that all agreements, notifications, disclosures, and other messages we send to you through email or the Services meet any legal requirement for written communication. You explicitly consent to the use of electronic signatures, contracts, orders, and other documents, as well as electronic delivery of notices, policies, and records of transactions initiated or completed by us or through the Services. You also waive any rights or obligations under any laws, statutes, regulations, or rules in any jurisdiction that require physical signatures or the delivery or preservation of non-digital records, or payments or credits through non-electronic methods.

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.

We also test all of our features extensively before offering them. As with any application or service, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.

1. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
2. Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record.

The Services may include data that contains typographical mistakes, inaccuracies, or missing information, such as product or subscription descriptions, pricing details, availability, and other relevant aspects. We reserve the right to correct any mistakes, inaccuracies, or omissions and to modify or refresh the information on the Services at any time, without prior notice.

1. Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements for our Services.
2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
3. When you use our Services, you entrust us with your data. We take that trust to heart. You agree that we may process your data as described in our Privacy Policy and for no other purpose. We as humans can access your data for the following reasons:

• To help you with support requests you make..
• On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data, we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue. In these rare cases, we aim to fix the root cause to prevent the errors from recurring.
• To safeguard RVL Internet and its Services, and to ensure the operations of its Services and its performance or uptime are not affected negatively. We’ll look at logs and metadata as part of our work to ensure the performance and security of your data and the Services as a whole. If necessary, we may also access accounts as part, for example in case of an abuse report investigation.
• To the extent required by applicable law..

1. We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.
2. We process any data you share with us only for the purpose you signed up for and as described in these Terms, the Privacy policy. We do not retain, use, disclose, or sell any of that information for any other commercial purposes unless we have your explicit permission. And on the flip-side, you agree to comply with your requirements and not use our Services in a way that violates the regulations.
3. By using the Services, you agree to adhere to our Privacy Policy, which forms part of these Legal Terms. Please note that the Services is hosted in the the United States and the API servers used for the uptime and speed monitoring tests can be hosted in The Netherlands, United Kingdom, United States, Germany, Singapore, and Australia. If you access the Services from a different region with laws or regulations regarding personal data that differ from those in the Netherlands, United Kingdom, United States, Germany, Singapore, or Australia, by continuing to use the Services, you are consenting to the transfer of your data to these countries and to its processing there.

Violations can be reported by emailing [email protected] and should include detailed information about the account, the content or behavior you are reporting, and how you found it, including URLs or screenshots. If you need a secure file transfer, let us know and we will send you a link. We will not disclose your identity to anyone associated with the reported account..

• To speed up resolution and manage the costs of any dispute, controversy, or claim related to these Legal Terms (referred to as a "Dispute" individually, or "Disputes" collectively), either party (each a "Party" and together, the "Parties") agrees to first try to settle any Dispute (except those listed below) informally for at least sixty (60) days before starting arbitration. These informal discussions begin once one Party provides written notice to the other Party.
• Any conflict that arises between the Parties under these Legal Terms will be settled by a single arbitrator, who will be selected according to the Arbitration and Internal Rules of the European Court of Arbitration, part of the European Centre of Arbitration, located in Strasbourg, as those rules are in force at the time the arbitration request is made. By agreeing to this clause, the Parties accept these rules. The arbitration will take place in The Netherlands, and the proceedings will be conducted in English or Dutch. The applicable substantive law will be that of the Netherlands.
• The Parties agree that arbitration will be limited to the specific Dispute between the individual Parties. To the fullest extent permitted by law: (a) no arbitration shall be combined with any other matter; (b) no Dispute may be arbitrated on a class-action basis or through class action procedures; and (c) no Dispute may be brought forward in a representative capacity for the general public or any other persons.
• The Parties agree that the following types of Disputes are not covered by the provisions for informal negotiations and binding arbitration: (a) any Disputes aimed at enforcing or protecting, or relating to the validity of, any intellectual property rights held by a Party; (b) any Dispute related to or arising from accusations of theft, piracy, privacy violations, or unauthorized use; and (c) any claim seeking injunctive relief. If any part of this provision is deemed illegal or unenforceable, neither Party may choose arbitration for any Dispute that falls within that illegal or unenforceable portion, and the Dispute will instead be decided in a court with proper jurisdiction, as described above. The Parties agree to submit to the personal jurisdiction of that court.

The Services are offered on an "as-is" and "as-available" basis. By using the Services, you acknowledge and agree that you do so at your own risk. To the fullest extent allowed by law, we disclaim all warranties, whether express or implied, related to the Services and your usage of them, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no guarantees or representations regarding the accuracy or completeness of the content on the Services or on any websites or mobile applications linked to the Services, and we will not be held liable for any (1) errors, inaccuracies, or omissions in the content or materials, (2) personal injury or property damage of any kind that results from your access to or use of the Services, (3) unauthorized access to or use of our secure servers and any personal or financial data stored there, (4) any disruption or termination of the transmission to or from the Services, (5) any bugs, viruses, Trojan horses, or other malicious software that may be transmitted to or through the Services by third parties, or (6) any mistakes or omissions in any content and materials or any loss or damage incurred as a result of using any content provided via the Services. We do not endorse, guarantee, or take responsibility for any product or service offered by third parties through the Services, any linked websites, or any websites or mobile applications featured in banners or advertisements, and we will not be involved in or responsible for monitoring any transactions between you and third-party providers of products or Services. As with any purchase of products or Services, whether online or offline, you should apply your best judgment and exercise appropriate caution.

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that’s on you, not us. We do our darnedest to be as safe a bet as possible through careful management of the business; investments in security, infrastructure, and talent; and in general giving a damn. If you choose to use our Services, thank you for betting on us.

You agree to protect, compensate, and keep us free from liability, including our subsidiaries, affiliates, and all associated officers, representatives, collaborators, and staff, against any loss, harm, responsibility, demand, or claim, including reasonable attorney fees and related costs, brought by any third party as a result of or linked to: (1) your use of the Services; (2) any violation of these terms; (3) any failure to uphold your statements and assurances as outlined in these terms; (4) your breach of third-party rights, including, without limitation, intellectual property; or (5) any harmful actions directed at another Services user you interacted with through the Services. Despite the above, we retain the right, at your expense, to assume full defense and control over any issue where you are required to protect us, and you agree to assist, at your cost, with defending such claims. We will use reasonable efforts to inform you about any action, demand, or legal proceeding covered by this protection once we become aware of it.

These Legal Terms are governed by and should be interpreted in accordance with the laws of the Netherlands, with the express exclusion of the United Nations Convention on Contracts for the International Sale of Goods. If you reside in the EU and are considered a consumer, you are also entitled to the protection provided by the mandatory provisions of the laws in your country of residence. Both you and RVL Internet agree to submit to the non-exclusive jurisdiction of the courts of The Netherlands, meaning you have the right to bring a claim to assert your consumer protection rights in relation to these Legal Terms either in the Netherlands or in the EU country where you live.

If any issue with us remains unresolved to your satisfaction, you can reach out to the Complaint Assistance Unit within the Division of Consumer Services at the California Department of Consumer Affairs. You can contact them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at (800) 952-5210 or (916) 445-1254.

1. You give us a limited license to use the content and/or data generated and/or posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to the Services remain yours.
2. We do not pre-screen content, but we reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
3. The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights therein, and you obtain no ownership rights in the Services as a result of your use. You may not duplicate, copy, or reuse any part of the Service and any HTML, CSS, PHP, JavaScript, or visual design elements without express written permission from the Company. You must request permission to use the Company’s logos or any Service logos for promotional purposes. We reserve the right to rescind any permissions if you violate these Terms.
4. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission of the Company.

We will store certain information you send to the Services for the purpose of managing its functionality, read our privacy policy for more information, as well as data related to your interactions with the Services. While we regularly perform backups of data, you are fully responsible for all information you transmit or that is linked to any actions you take using the Services. You acknowledge that we will not be liable for any loss or damage to such data, and you waive any legal claim against us related to such data loss or damage.

1. You expressly understand and agree that we are not liable for any damages or losses resulting from your use of the API or third-party products that access data via the API.
2. Third parties may not access and employ the API if the functionality is part of an application that remotely records, monitors, or reports a Service user’s activity other than time tracking, both inside and outside the applications. The Company, in its sole discretion, will determine if an integration service violates this bylaw. A third party that has built and deployed an integration for the purpose of remote user surveillance will be required to remove that integration.
3. Abuse or excessively frequent requests to the Services via the API may result in the temporary or permanent suspension of your account’s access to the API. The Company, in its sole discretion, will determine abuse or excessive usage of the API. If we need to suspend your account’s access, we will attempt to warn the account owner first. If your API usage could or has caused downtime, we may cut off access without prior notice.

In order to contact us in in regards to a complaint about the Services or to receive information in regards to the use of the Services, you can contact us at [email protected] or at RVL Internet, Jan Luykenlaan 315, 2332DH Leiden, The Netherlands.